MAPICS DB/XA

RETURNED MATERIAL AUTHORIZATION SYSTEM
(AVEM95)

The Returned Material Authorization System (RMA) is a comprehensive on-line enhancement that will enhance your company's ability to track and monitor customer returned goods and products.

RMA will keep track of who is returning the item, how many are being returned, what the inspection department found out about the item, and the disposition of the item. This enhancement will also keep track of the cost and labor charges that occurred while inspecting or repairing the item.

The RMA System uses the MAPICS Item Master and the Customer Master File.

The Returned Material Authorization System will provide the user with the following functions:

	Process an RMA Enter RMA's, Print RMA's, Receive Returned Items, Inspect Returned Items, Dispose of Returned Items and Closed RMA's.
	Perform a variety of RMA Inquiries View Customer and Item Data View Material Inspections and Cost/labor involved in the RMA and general RMA activity
	Print RMA Reports Print RMA Summary Reports sorted by RMA Number, Customer Name or Item Number, Print Costing Report.
	Perform RMA File Maintenance Maintain the Comments File and the Inspectors Name File
	RMA can be tailored to the users needs
	Backup and Restore options for the RMA System are provided for the user

The RMA System's flexibility and ease of use makes this Enhancement an invaluable addition for Returned Material Authorization Analysis.

 

(DEMO SOFTWARE IS AVAILABLE FOR THIS ENHANCEMENT)

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